Patients calling
Repeatedly to book or reschedule
Never Miss a
Patient Enquiry Again.
Meet Airaa, your AI-powered Patient Communication Assistant that helps hospitals and clinics automate patient interactions, book appointments, send reminders, answer routine enquiries, and deliver exceptional patient experiences, all through WhatsApp.
Whether it's during busy hours, after business hours, or on holidays, Airaa is always available to support your patients and your team.
Powered by Whatsapp business API
Built for Modern Healthcare
Multi-specialty Hospitals
Clinics
Individual Doctors
Diagnostic Laboratories
Scan Centers
Dental Clinics
Fertility Centres
Eye Hospitals
Physiotherapy Centres
Wellness Centres
Every day, your reception team handles dozens of patient conversations.
Missed calls
During busy hours
The same questions
Answered hundreds of times
Delayed responses
After business hours
Your reception team
handles all of this,
every single day
Appointment
Requests via call, WhatsApp & walk-ins
Doctor availability
And slot confirmation requests
Report enquiries
And test result requests
Follow-ups & reminders
Managed manually
Your reception team isn't the problem.
They're simply handling more conversations than any human can manage.
Meet Airaa
Your Digital Patient Care Executive
Airaa works alongside your existing team to automate routine patient communication while your staff focuses on delivering quality healthcare.
She never sleeps.
She never misses a patient enquiry.
She never forgets a follow-up.
She is available 24 hours a day, 7 days a week.
One Digital Assistant.
Every Hospital Workflow.
Reception & Front Desk
- Appointment Booking
- Appointment Rescheduling
- Doctor Availability
- Consultation Timings
- Hospital Directions
- Frequently Asked Questions
Patient Care
- Appointment Confirmations
- Appointment Reminders
- Prescription Reminders
- Follow-up Consultations
- Patient Feedback Collection
- Patient Satisfaction Surveys
Diagnostics
- Lab Test Booking
- Scan Appointment Scheduling
- Sample Collection Information
- Test Preparation Instructions
- Report Ready Notifications
Patient Engagement
- Health Camp Promotions
- Vaccination Campaigns
- Preventive Health Check Packages
- New Doctor Announcements
- Seasonal Health Awareness Campaigns
- Broadcast Messages
Management & CRM
- Track Every Patient Journey
- Centralised Conversation History
- Follow-up Tracking
- Patient Status Management
- Lead & Appointment Tracking
- Performance Insights
Every Patient Journey Starts With A Conversation
💬
Patient sends a WhatsApp message
🤖
Airaa responds instantly
🧑🤝🧑
Guides the patient to the right department
📅
Books the appointment
✅
Sends confirmation automatically
🔔
Shares reminders before the visit
💬
Supports follow-up communication
⭐
Collects patient feedback
❤️
Keeps the patient engaged for future care
Simple · Fast · Always Available
Why Hospitals Choose Airaa
Available 24×7
Instant responses to every enquiry
Reduced reception workload
Faster appointment bookings
Improved patient experience
Reduced appointment no-shows
Better follow-up management
Centralised patient communication
Professional and consistent conversations
Scales as your hospital grows
Why Hospitals Choose Airaa
Available 24×7
Instant responses to every enquiry
Reduced reception workload
Faster appointment bookings
Improved patient experience
Reduced appointment no-shows
Better follow-up management
Centralised patient communication
Professional and consistent conversations
Scales as your hospital grows
Before Airaa
- Busy phone lines
- Missed enquiries
- Manual appointment booking
- Delayed follow-ups
- Repetitive questions
- Reception overload
- Scattered communication
VS
After Airaa
- Appointment Confirmations
- Appointment Reminders
- Prescription Reminders
- Follow-up Consultations
- Patient Feedback Collection
- Patient Satisfaction Surveys
Why Webdoux?
Technology alone doesn't improve patient communication. The right strategy does.
At Webdoux, we don't simply provide access to the WhatsApp Business API.
We study how your hospital operates, understand your patient journey, and design intelligent communication workflows that integrate seamlessly into your day-to-day operations.
Every implementation is tailored to your hospital's processes, ensuring Airaa becomes an extension of your team, not just another software platform.
Frequently Asked Questions
Yes. Airaa uses the official WhatsApp Business API for secure and reliable patient communication.
Yes. Airaa can integrate with compatible Hospital Management Systems, CRMs, and appointment scheduling platforms.
Absolutely. Patients can book, reschedule, or cancel appointments directly through WhatsApp.
Yes. Consultation timings, doctor availability, hospital directions, departments, insurance information, consultation fees, and many other routine questions can be answered instantly.
Yes. Appointment reminders, follow-up reminders, medication reminders, and health campaign notifications can all be automated.
Yes. Multi-location hospitals can manage enquiries and appointments across different branches.
Yes. Patient conversations are handled through secure communication channels with appropriate access controls.
Ready to Transform Your Patient Communication?
Modern hospitals don't just deliver exceptional healthcare.
They deliver exceptional patient experiences.
With Airaa, your hospital can respond faster, automate routine communication, reduce administrative workload, and build stronger patient relationships, all through the world's most familiar messaging platform.
Meet Airaa.
Your 24/7 Digital Patient
Communication Assistant.
